BANBDWIDTH POLICY

Please contact Lightlink Board if you have questions.


10/21/17 Saturday 5:00pm EST
 
     Lightlink has signed an agreement to add another 200 megs
to our network, so slowness issues should improve in the near future.
 
     Please read the below information carefully.

     ALL REPORTS OF SLOWNESS WILL BE TAKEN SERIOUSLY, BUT THE REPORT
MUST CONTAIN EXACT TIME OF DAY, REMOTE SITE (NETFLIX ETC) AND SIZE AND
RESOLUTION OF YOUR TV.

     Resolution comes in 4 types:
                                                Bandwidth required
     Standard Definition:  480 vertical lines     .5 megs
     High Definition;      720 vertical lines    1.5 megs
     Full HD:             1080 vertical lines    3.0 megs
     Ultra HD (4K)        2160 vertical lines   25.0 megs
 
     Lightlink provides medium speed internet to rural areas that can
not get anything else.  Our concentration is first and foremost those
seeking home education and home business usage, and only secondarly
those seeking gaming and entertainment through netflix, TV and movies
with real time streaming.

     Our bandwidth policy may change at any time without notice or
refund.

     We sell 3 classes of accounts, residential, business and premium.

     During the hours of 8:30am to 11:59 pm, all users are capped to the
following maximum speeds.

                     DOWN        UP
                     Mbps      Mbps
                     ----------------
     Residential        6         6
     Business          10        10
     Premium           25        25

     From 11:59pm until 8:30am
 
                     DOWN        UP
                     Mbps      Mbps
                     ----------------
     ALL USERS         25        25

     Disclamer: Lightlink does not guarantee minimum speeds at any time
of day or night, to or from any customer, or to or from any site on the
internet.  In particular during prime time, from 7pm until 11:30pm, the
above maximum speeds may not be obtainable, either for your TV or from
speed testing sites, depending on how many people are trying to watch TV
at the same time.

     Speed testing sites can give flagrantly different answers depending
on general load on the internet, and time of day or night.

     Please see our speedtesting home page at

     http://www.lightlink.com -> speedtest
 
     Thank you for choosing Lightlink Internet.

     Homer, Jane and Scott