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How to OrderOrdering is accomplished in one of these ways:
Prices and PaymentWe accept Visa, MasterCard, and Discover credit cards as well as money orders and personal checks. Prices are good until August 15, 2001 and are for mail order only. There is no minimum order.
Shipping InformationWe ship anywhere in the continental United States- except Alaska or Hawaii- using UPS. Be
sure to inclulde a street address as UPS cannot deliver to a P.O Box. Plants will be sent out
only on Mondays and Tuesdays to avoid long weekend stopovers in cold (or hot?) warehouses.
Figure your charges according to the following chart:
Shipping DatesWe will begin shipping plants (Oh Joy!) in April weather permitting. We will continue shipping through June 1st. Orders are shipped in the order we receive them. If there are dates you will be unable to receive your plants please let us know. April and May in upstate NY can be a weatherman's nightmare (if you don't like the weather, wait five minutes!) so shipping dates will not be written in stone. Early OrderingJust a note on our operations. We are a small, family owned and operated business growing relatively small quantities of each variety of plant. Please order early to avoid disappointment as many items tend to sell out. We will post SOLD OUT signs in our online catalog as this happens so please check there if you can before finalizing your plans. SubstitutionsWe will NOT substitute without your permission. However, if we are allowed, we will put our considerable horticultural knowledge to work in choosing substitutions for you and our choices might be very interesting. Whatever you decide is fine, but fill in the order blank where it asks you this. When Your Plants ArriveUnpack your plants immediately. Water them. Go ahead and plant them if weather in your area permits however -- make sure all plants that are sensitive to freezing temperatures are well protected. Remember to plant in well prepared and amended ground!! If you must hold plants for any length of time you must place pots in a bright, protected environment and water them regularly (pots tend to dry out within a day so it is ok to water every day). Our GuaranteeOn our responsibilities... Our business depends on you. Therefore our main goal is to deliver to your door a healthy, vigorous plant that is ready to grow and thrive. Our plants will be hand-picked by us and carefully packed to insure their safe arrival. If there is a problem with your order we will make it right. Usually if plants are damaged during shipping this will be obvious immediately or very soon after their arrival. Please let us know within 7 days (ASAP) and we will replace your plants OR refund your money (your choice). On your responsibilities... Your job is to:
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